TriconPeoria.org - Services

To request services or for additional information contact TRICON or use the convenient online request form.
Conflict Resolution & Collaboration Training Displays, Career Fairs, & Trade Shows Open Space Technology Professional Presentations Safety Training Supervisory Leadership Training Request Services

Conflict Resolution & Collaboration Training

TRICON and Peoria Area Labor Management (PALM) offer conflict resolution and collaboration training that blends theory with practical hands-on applications. Please contact TRICON for rates and availability.

For years, labor-management practitioners were taught to build trust first. Realistically, that could take months, even years, if at all. In the meantime, contracts still needed to be negotiated and grievances resolved.

In 1995, the Federal Mediation and Conciliation Service, the Illinois Department of Commerce and Community Affairs and the Illinois Labor-Management Cooperation Committee partnered to develop a three-session series of training in negotiation and conflict resolution.

Conflict Management Inc. (CMI), a Boston-based consulting firm, facilitated the training. It was founded by Harvard Law School professor Roger Fisher, who used his Harvard Negotiating Project initiative to develop the book Getting to Yes, which included The Seven Elements of Negotiating, a unique process that has been highly successful in resolving even the most difficult problems.

What was so unique about the "Seven Element" process was it provided a framework for negotiating without waiting for trust to develop. What was so innovative about this process? Trust is viewed as a by-product; it's a good process that derives good outcomes.

Displays, Career Fairs, & Trade Shows

Have a career fair? Need a display? TRICON has available a variety of displays and materials just right for career fairs and trade shows. Please contact TRICON for availability.

Open Space Technology

Tired of the same ol’ meeting or conference format? TRICON, in conjunction with Peoria Area Labor Management (PALM), can introduce you to a new way of getting at the issues that matter most. It’s called Open Space Technology. Please contact TRICON for more information and to locate experienced facilitators.

Open Space Technology, or OST, is a format or process to engage people in meaningful conversations about issues most important to them and/or their organizations. It can involve as few as five people, or be effective with a thousand. The key ingredient, according to Harrison Owen, originator of OST, is people must have a passion for the issue or issues they bring forward, and they must be willing to be responsible for the outcomes they create.

Owen says it best in his book, Open Space Technology: A User's Guide," Open Space Technology is effective in situations where a diverse group of people must deal with complex and potentially conflicting material in innovative and productive ways." Owens has used the OST process with clients all around the world, such as Procter and Gamble, Dupont, Shell, the IRS, the Army, AT&T, IBM and Lucent Technologies, just to name a few.

The only requirement for OST is to have a room big enough to allow participants an opportunity to sit in a circle, and for breakout groups to occur. A blank wall is needed to post information and then people. The key to success is how the theme or topic of the OST event is stated. It needs to be clear and easy to understand. An example might be: What are the future issues and opportunities for our organization? It is also important to remember that OST is designed to deal with real issues and concerns.

Professional Presentations

TRICON staff and members are available to give presentations to various audiences on topics related to the construction industry. Presentations can include resource information and materials, PowerPoint, CD/Video, giveaways/prizes, and hands-on activities. TRICON speakers have experience presenting at local, state and national conferences; to business and public audiences; and to K-16 students. Possible topics include, but are not limited to:

Careers in Construction,
Labor-Management Cooperation,
Workforce Development Initiatives,
Safety Initiatives,
Business Development Initiatives, and
Non-Profit Organization Management.

Safety Training

The TRICON Joint Safety Committee sponsors several construction-related safety trainings each year. See Events for upcoming safety training events. Please contact TRICON to request additional training topics. Current and past topics have included the following:

Electrical
Equipment Awareness
Fall Protection
Hazcom
JLG and Scissors Lifts
OSHA 10-hour
Personal Protective Equipment
Scaffold
Various OSHA standards

Supervisory Leadership Training

TRICON has partnered with the Professional Development Institute, Illinois Central College to design a supervisory leadership program especially for construction. The 21st Century Leadership Program is open to all TRICON and affiliate members looking to improve their leadership and management skills. Please contact TRICON for more information and dates for the next program.

The program includes 15 subjects delivered over 17 weeks that prepare the construction industry manager (foreman, superintendent, manager, supervisor, lead person, etc.) for many of the problems that every manager faces; seasoned managers will find the program helpful in refreshing their leadership skills. In the end, participants leave with an understanding of the major principles about how to work with, lead, and develop their most valuable assets...their employees.

Topics covered include: Leadership Intelligence, Principles of Leadership Communication, Critical Thinking & Creative Problem Solving, Construction Safety, Coaching, Team Building I & II, Conflict Resolution, Performance Management, Adaptive Leadership I & II, The Cheese Experience, Customer Service & Presenting a Professional Image, EEOC for Managers, Time Management for Construction Managers, Labor Relations & Negotiations, and Principle-Centered Leadership.

Participants can choose to take the entire series or individual 3-hour workshops. Industry scholarships are available to those who enroll in the entire series.